Operations

Managing suppliers, fulfillment, customer service, refunds, chargebacks, and day-to-day business operations.

Customer Service

Handling customer inquiries, complaints, and building support systems that scale.

Order fulfillment strategies, shipping times, and managing customer expectations.

Business structure, taxes, privacy policies, and staying compliant with regulations.

Managing refunds, preventing chargebacks, and dealing with payment processor issues.

Finding reliable suppliers, negotiating terms, and managing supplier relationships.